FAQs

Basic

Following are steps for updating your location.

  • Open an app
  • Go to settings
  • Select Profile
  • Click edit on top right corner
  • Click on location and it will open a map.

Select new location and press set.

Your location is now change.

Following are steps for updating your email.

  • Open an app
  • Go to settings
  • Select Profile
  • Scroll down and you will see button “Change Email”. Click on it and follow the instruction.

You will required to verify your new email address.

Following are steps for updating your location.

  • Open an app
  • Go to settings
  • Select Profile
  • Click on “Change Password” button and follow the instruction.

We will send you verification code on your phone and you will need to verify it to successfully change your password.

When you sign up for new account, you have to provide us with phone number attached to your account. When you agree with terms of use and privacy policy and press sign up button, we will send you verification code on your phone number and ask you to provide that number on next screen before your account can become active.

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Following are steps for updating your location.

  • Open an app
  • Go to settings
  • Scroll down and you will see an “Delete an Account” button

Once account is deleted, it cannot be recoverd and all your data will be lost. Deleting your account will not delete mobile on your phone. You have to remove app by yourself.

Account and Privacy

OverHere lets you add friends three way.
1) To find users from your contacts:
  1. Log in to your user account on app
  2. Tap Friends
  3. Tap on Manage on top right corner
  4. Tap Add
  5. Tap on Address Book icon
  6. Tap Invite button next to the contacts you want to add to your friends list
1) To find users from your facebook:
  1. Log in to your user account on app
  2. Tap Friends
  3. Tap on Manage on top right corner
  4. Tap Add
  5. Tap on Facebook icon
  6. Follow instruction on facebook page
  7. Tap Invite button next to the contacts you want to add to your friends list
To find other users on OverHere:
  1. Log in to your user account on app
  2. Tap Friends
  3. Tap on Manage on top right corner
  4. Tap Add
  5. Add person name and click search
  6. Tap Invite button next to the contacts you want to add to your friends list

Location is most important part of OverHere, so in order to work, OverHere needs to know your location. Whenever you open and use/interact with the OverHere app on your mobile device, we use the location information from your mobile device to personalize your experience to your current location (i.e., we’ll show you a list of nearby locations, friends, followers, memories, reminders and other information). We don’t share this information with anyone.

We care about your privacy and at same time we like your friends to find you. So, we allowed anyone to search any user on platform to become friend or follow them. However, we have drastically restrict what information is visible in your public profile.

If someone follows you on OverHere they will only be able to see information which you post through follower tab when user reaches at location. (just like Twitter, Instagram, etc).

That includes your name, your tips, date you have visited and your message. Only users who are your followers can that information. No other user can see this information.

Your follower need to be in the vicinity of location where you have left message to see it.

You have the option to connect your Facebook account to your OverHere account during the OverHere sign-up process or by going to your account settings.

  • We use your Facebook account information to find your friends who are you Facebook friend but not in your contact list.
  • We’ll never post to Facebook without your permission.

If you haven’t connected your Facebook account yet, it’s easy! Follow these steps to get started!

  • Login into OverHere App
  • Go to Settings Tab
  • Select Profile
  • Tap on to top right corner to edit
  • Fill your Facebook account information

You have the option to connect your Twitter account to your OverHere account by going to your account settings.

  • We use your Twitter account information to find your friends who are you Twitter friend but not in your contact list.
  • We’ll never post to Twitter without your permission.

If you haven’t connected your Twitter account yet, it’s easy! Follow these steps to get started!

  • Login into OverHere App
  • Go to Settings Tab
  • Select Profile
  • Tap on to top right corner to edit
  • Fill your Twitter account information

We ask for your phone number because that is how OverHere may connect two user as friends, between you and your contacts.

We value your privacy and we have not, do not, and will not ever sell your personal information to anyone. If you would like to learn more, please take a look at our Privacy Policy that helps explain our information practices.

OverHere uses the phone numbers from your phone’s address book to provide you an up-to-date list of OverHere users you know to make it easier for you to message them via OverHere. OverHere regularly looks at the phone numbers in your address book and then checks to see which of those numbers are verified in OverHere. During this entire process, phone numbers are sent to OverHere for lookup, securely, over an encrypted connection.

Reporting a vulnerability

If you are a security researcher and you believe you have discovered a vulnerability on OverHere, please email us at security@overhere.io. We treat all security reports as urgent and we’ll acknowledge that we have received your report as soon as we can. In the unlikely event that you don’t hear back from us within 24 hours, ping us again either by email or on twitter. After we’ve received your report we will work with you to investigate the issue and resolve it as soon as possible.

We have a few guidelines we need researchers to follow when looking for vulnerabilities. Respect our user’s privacy. You may not access or modify user data without our permission. Do not employ denial-of-service attacks against OverHere, and attempt to avoid degrading our quality of service. After reporting a vulnerability, we ask that you allow us a reasonable period of time to investigate and fix the issue before you disclose it publicly.

Friends & Followers

OverHere lets you add friends three way.

1) To find users from your contacts:

  1. Log in to your user account on app
  2. Tap Friends
  3. Tap on Manage on top right corner
  4. Tap Add
  5. Tap on Address Book icon
  6. Tap Invite button next to the contacts you want to add to your friends list

2) To find users from your facebook:

  1. Log in to your user account on app
  2. Tap Friends
  3. Tap on Manage on top right corner
  4. Tap Add
  5. Tap on Facebook icon
  6. Follow instruction on facebook page
  7. Tap Invite button next to the contacts you want to add to your friends list

3) To find other users on OverHere:

  1. Log in to your user account on app
  2. Tap Friends
  3. Tap on Manage on top right corner
  4. Tap Add
  5. Add person name and click search
  6. Tap Invite button next to the contacts you want to add to your friends list

When you choose to follow another user on OverHere, you’ll see their messages left at particular messages for the followers. These are special messages left for their followers only and will not be visible publicly.

To follow a user from their profile page

Open a app on your mobile phone and login to your account
Go to the Followers tab
Click on “Manage” on top right corner
Click on “Add” on top right corner
You can search user whom you want to follow.
Next to each user, there is Invite button, click on it and now you are following that user.

To stop following a user, you can go to the user’s profile page and click Stop Following or by managing your following list.

Open a app on your mobile phone and login to your account
Go to the Followers tab
Click on “Manage” on top right corner
Swipe right to left on follower name and you will be stop following.

You can only send messages to those user who are your friends. To send a message, you should add other user as your friend and only after that you can send message to him or her.

If you’re being harassed or receiving inappropriate messages, please let us know by reporting the conversation at complaint@overhere.io – this is the quickest way to let us know about any potential issues. Once we receive this information, we will be able to take appropriate action.

OverHere users should not create multiple accounts, harass other OverHere members, impersonate other individuals, or post offensive content – you can read more about our policies in our Terms of Service.

If you come across a questionable user, please report the account by letting us know at complaint@overhere.io.

If you notice specific content that may be in violation of OverHere’s Content Guidelines, including reviews, photos, direct messages, or Talk posts, you can let us know at complaint@overhere.io.

To remove a friend

 

  • Open a app on your mobile phone and login
  • Go to the Friend tab
  • Click on “Manage” on top right corner
  • This will display list of all your friend
  • Go to friend name and swipe right to left on friends name

To cancel friend invites

  • Open a app on your mobile phone and login
  • Go to the Friend tab
  • Click on “Manage” on top right corner
  • This will display list of all invite
  • Select X mark and friend request will be cancelled.

When you follow other user on OverHere platform, you will be able to see messages were left by them at particular location when you visit that location as well. Think about twitter but location based.

Your follower can only view public information about you. No other personal information will be visible to them except messages you left for them.

Using an app

Say Goodbye to Forgetting!

  • Login to your account
  • Select Reminder from menu
  • This will list all unexpired reminder
  • Swipe right to left on reminder which you want to delete

Done.

No. Everything in OverHere has to do with location.

Memory are picture or video captured in the moment. You can create memory for directly taking picture from camera or recording video only. This memory can be shared with other friends. Once it is saved, app will alert you everytime you arrive at that location and you can easily view it.

To create memory

  • Go to app
  • Select Memories from menu
  • Select Picture or Video
  • Take picture or record a video
  • Save memory and share with friend

 

Memories can be shared with your friends only. You can share memory after it has be created with your friend. This method can be used for sharing memory after memory has been created.

Steps:

  • Open an app
  • Select memories from menu
  • Select memory to edit
  • Click on invite button to share with new friend
  • Select friend from list

Once memory is created and shared. Each individual will have their own copy of memory. So if user delete particular memory then it will be deleted for only that user. For other user can still see that memory at that location.

Public section is where you can discover new information around you. We are collecting data as per your settings and show you what other users like you seeing at that location and what is their recommendation.

In public section, you can view information about Restaurants, Businesses, Notable places, users comment etc.

You can customize what results you are viewing at particular location. To customize public section use following steps:

Steps:

  • Go to app
  • Tap public section
  • Tap on “Manage” on top right corner
  • Customize your settings and Enjoy

Unfortunately, right now, there is no way to remove user messages from public section.

We love to hear your feedback and what else you would like to see in app. Therefore, we have create separate page on site for just this. Please follow below link and fill out form.

Submit Feature